Visited impressive shop whilst on holiday last year and took business card to keep an eye on stock. Placed an order which arrived to my home in Gateshead within days and absolutely delighted as jacket even better than appears on pictures. Great advice on phone from Joel regarding sizes prior to ordering. First class service.
Received my new leather jacket from DPD yesterday, and am over the moon with the remodelling of the collar. My wife is happy as well, as she no longer has to hear me complain about how I like a jacket but for ……
It was a pleasure doing business with you, and I wish all transactions were as straightforward and easy.
Just wanted to thank you. My husband is thrilled with his leather blouson
(which arrived half an hour after my phone call to you. Couldn't fault the service in any way.
Thank you also for exchanging the jacket for the larger size
Just would like to let you know how excellent your customer service and customer care is at Simons Leather,
I am absolutley delighted with the leather jacket I have recieved , but more so at the fact that clearly old
fashioned values are very much alive (rare in this day and age) after getting the size wrong when I ordered my jacket
just one phone call later and another jacket was on its way , how good is that and I was trusted to send the wrong
size jacket back with only the carriage cost to pay. I think your company is fantastic and wil be recommending
your services to my family and friends including colleagues.
Once again many thanks, sincerely, Paddy
I just want to drop you a line to thank you very much for the prompt service. Our order arrived as promised and fit!
Just a quick note to say 'Thank you'
The jacket I ordered around lunchtime yesterday was delivered at 10.30 this morning.
Excellent as we are at the opposite end of the country and other firms take a week to ten days to get things to
us out here in the wilds of the North Yorkshire Dales!
The fit is perfect and I am impressed with the quality for the money.
Thanks once again
Hi, Just a short note to say how very impressed I was with the service & prompt delivery of my leather
jacket which I may add is a perfect fit. Thank You once again.
Hi, I received my handbag on Friday and it is lovely. Several people asked me where I bought it so gave them your web site address and one lady asked to buy it off me! No chance!
I placed my first order with you earlier this week and to my surprise and delight I received my
driving gloves today. May I say that your service is first class and I am extremely pleased with my gloves.
Mrs. Lilian Crossley
Hi, I just wanted to write and thank you for my order which arrived today.I also want to thank Joel for his
great customer service that he gave me last week. Full marks to him for being so
helpfull, and full marks also for my gorgeous new slippers. They arrived today and are fabulous, everything I'd read about
Shepherd slippers is true.they are lovely I put them straight on without any socks and my feet are very comfy and warm.
Thanks again for everything.
Received my lovely sheepskin coat today, it fits perfectly, is very good quality and arrived promptly
I just wanted to say thank you for a prompt, efficient and extremely satisfactory purchase. I purchased a ciccia purse from you and I know my mum will just love it.
This is just to say how thrilled we are with my recent order from you. I ordered in the middle of the afternoon and was very surprised to have delivery early next morning. The waistcoat ordered is better than we anticipated - the leather is so soft and my husband is more than delighted.
Mrs J C Tandy
Just a quick email to say thanks very much, I am really pleased with the purse. I think I like the taupe colour better than the black! I'm sure my aunt will be delighted.
Thanks again for your prompt and very efficient service.
Many thanks your prompt and efficient service. Ordered Friday, delivered Monday. Top quality leather Blouson.
Would recommend Simons Leather to any prospective buyer.
Just to let you know that I have received my order and am delighted with the Jacket, the quality is excellent.
Hi, Received the above order today. Great coat, Great fit and Great service. Many thanks for the advice
you gave to ensure a perfect shopping experience.
Hi guys, Wow just have to say what fantastic service you provide, I only ordered my jacket yesterday
morning and I have received it 4.00pm the following day. It fits perfectly, and is exactly what I wanted,
Just to say thank you for your excellent service again! This is my second Ciiccia handbag
purchase from you and I am delighted by your prompt attention to orders. I will certainly be ordering from you again!
I would just like to thank you for the service you have provided.
The jacket, fitting and delivery were excellent and I look forward to having more dealings with you in the future.
Can I thank you for your excellent service!
I ordered a leather waistcoat from you yesterday afternoon, was quoted delivery within 4 days, and it arrived at 8.15 this morning.
It is not often, in this day and age, that service and quality exceed expectations, but I am pleased to say that you have excelled in all aspects.
Just wanted to say thank you so much for the excellent service in purchasing my new black rucksack bag.
When I called the store to check availability the lady was very helpful (sorry I didn't get your name), the website was easy
to use for ordering and my bag has arrived safe and sound at the delivery address this morning, just two days after placing
the order. It's exactly as described ( with the bonus of the deep purple lining) and I'm really pleased with it as I've been
looking for one in this style for a while now.
Thank you so much
I would just like to send my appreciation for the service received when purchasing a
Ciccia bag for my wife's birthday. Your customer servive was first rate and I will certainly be a repeat customer. 100% all round.
Just to say thank you for fantastic service. Love my purchase and speedy delivery
I have now recieved the size 20 in brown and it is just great good fit and excellent quality, thank you very much for your help
The jacket has just arrived and I am very pleased with it. It is just what I wanted, and the size is spot on! Thank you for excellent service.
Just to let you know I received my order yesterday and I am absolutely thrilled with the coat, handbag and purse.
Thank you for your prompt and efficient service.
I would like to express my thanks to you for placing my order and dealing with it so promptly.
I'm actually wearing my new slippers as I type this email. I never imagined this order would arrive in such a short space of time.
I will most certainly use you again
I would like to thank you for your very quick response to my order for your gloves code SL7991.
and the excellent quality of the product.
C H Mulliss
Many thanks my order arrived today. I am very happy with my purchase and with your excellent speedy service. Thank you once again.
Just wanted to congratulate on your outstanding customer service, with the jacket I ordered yesterday
at approximately 15.15 arriving today at 13.35.
Only this morning I cancelled an order with a well known on line retailer ( never knowingly undersold) as they were unable
to give me any firm delivery date for an item ordered last Monday 7 December, If you can do it why can't they.
Again many thanks for the great service.
All I can say is that I've never seen, touched or worn a nicer, better fitting garment in my life !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
If you still have my details on file can you process them and send me on the 5XL in black also please ?
I'm absolutely thrilled with the jacket Joel, I may even buy another one in brown just to have a spare...thats howe much I love it.
Dear Simons leather,
Thank you for your prompt, efficient and very friendly service.
This is to let you know that my ordered arrived this morning - the item is fantastic and would like to say thankyou for a speedy delivery
Mrs Margaret Parfitt
Just to say how pleased I am with my leather jacket, and also how impressed I was with the speed of supply. I have been trying to find a leather jacket small enough to fit me for years and this one is perfect., I have already recommended you to a friend.
Dear Simons Leather,
I received my handbag in record time yesterday and am delighted with it. Thank you very much for your speedy and efficient service.
I received my replacement jacket yesterday and it is perfect.
I would like to thank yourself and your staff for all your assistance and
excellent customer service.
Just wanted to say thank you for such incredible service! I only ordered these items yesterday and I received them today! I am delighted with them. Many thanks.
I am absolutely delighted with my jacket which is a perfect fit, and exactly what I have been looking for.
I also appreciate your courtesy in advising me of the initial delivery hiccup which quickly resolved itself.
This was my first internet purchase, and from start to finish your advice and service were excellent.
Sorry it's taken me a while but I wanted to say 'Thank you' for your excellent customer service. I bought a Ciccia basket style handbag from you but after a few months the lining began to give way. I rang and was asked to return the bag and received a brand new bag a few days later.
Unfortunately one expects to receive poor customer service nowadays so it has been a delight to deal with a company that still values its customers. I have recommended you to my friends.
By way of a testamonial.
I would just like to say a big Thank You to all the staff for their helpfulness and the effeciency of the mail order service.
Both Joel and Jay are extremely knowledgeable. I am delighted with my new coat.
Bag arrived today it is fantastic. Thank you for a fast and friendly service hope to buy from you again.
Your online system is amazing, I placed my order at 2300 on Wednesday and it was delivered on Friday morning!!! Just what I wanted, the quality and service are perfect.
Thank you Very Much
I just wanted to let you know that the coin and credit card wallet I ordered arrived last Saturday it was in excellent condition, and really good quality. I know my Dad will be really pleased with them when i give them to him on Fathers day.
Thank you for a quick and efficient service.
Just wanted to let you know that i've just received my leather jacket and i am really pleased with it!!!! Its a real quality jacket, with excellent customer service from your team!!!!
hi, just wanted to let you know my jacket arrived this morning, super quick service and im really pleased with it, its the perfect colour, really soft and the detailing on the shoulders is unusual
thanks for your time
I just wanted to say how happy i am with the service i recieved and the beautiful item, my Mum will be chuffed. The lady i spoke to on the phone yesterday was so helpful and friendly. My order arrived this morning, such quick delivery, i will definately be using you again and will reccommend you to everyone. So again a big THANKYOU!
From a very happy customer
I have just received my jacket I love it thank you very much
Jacket arrived, quality, fit and service are all excellent !!
Thank you - good customer service is a minority these days but not with Simons Leathers.
I keep returning to place orders - every time they are of excellent quality and delivered promptly and efficiently.
Thank you for being a pleasure to order from. I have upmost confidence in Simons Leathers :-)
Thank you for delivery of Jacket SL1175 arrived yesterday ..10th It is beautifully
soft leather and very well made.
I just wanted to say thank you for my two purses which arrived very promptly this morning.
I really love them and will happily recommend your website to all my handbag loving friends.
Its been a pleasure
Again - good quality and excellent efficient service. Thank you
Received leather jacket today. Just wanted to say the quality is superb. Beautiful, soft leather.
Perfect style, colour and size is perfect. Recommended your company already.
I would just like to say thanks for the great service you've provided. The Ciccia bag was delivered
safe and sound today by Parcelforce, the price was by far the best I have seen and the service exemplary. On behalf of wife,
who is delighted and myself,
I just want to say how refreshing it is to deal with a company who listen to the customer and who
give advice suited to the customer. I spoke with Joel who advised me on the type and styles of jackets that would
suit me, he even sent me two jackets to try on at home, one of which was perfect - you were right Joel!!!
Many thanks again and I will certainly be recommending you in future.
I have just received my leather jacket from you. It now fits perfectly and I would just like to thank
you for the excellent service I received. I will have no hesitation in recommending your company to my friends.
Once again, many thanks,
I ordered my Shepherd boots on Tuesday evening and they arrived today, Thursday.
What a great service and the boots are all I hoped they would be. I will certainly recommend you to all my
friends when they admire and covet my fabulous, sensibly priced boots.
Would just like to say Ciccia credit card holder arrived today and I am really delighted with both
the product and the excellent service. Many thanks indeed to the lady who dealt with my telephone enquiry on Saturday
asking if product could be delivered to my work address; she could not have been more helpful. Have already recommended
you to a friend, and will be dropping not too subtle hints to my husband for my birthday in a few months time!!
Mrs Denise Doyle
This is not a request, it's a thank you. I ordered my bag yesterday afternoon and it arrived
via Parcelforce at 8.50 this morning. Fantastic service and the bag is absolutely wonderful.
I just wanted to say a huge thank you. I ordered a bag at 5pm yesterday - and it arrived today, with free delivery! Unbelievable. Gorgeous bag, extremely helpful staff. I am so impressed.
Thank you for the very swift and efficient turn around of my order as I ordered it Friday and I received the purse Monday morning.
Very impressed, thank you
My order arrived earlier today. I have NEVER enjoyed such fantastic service. You certainly set the gold standard, and other companies would do well to copy you.
Just a quick E-mail to thank you for the promptness of the above order.
All to often nowadays we are too quick to critise poor service and ignore a good and efficient service.
Yesterday I placed an order for the above item and at 9.00am this morning the jacket was delivered to the house. Being a man who hates shopping, especially at this time year, I found dealing with you painless, and dare I say it, enjoyable.
Thank you once again and I hope that all at Simons Leather have a nice Christmas.
I ordered a pair of Sheepskin Mule Slippers on Tuesday and they duly arrived on Wednesday as promised.
I just wanted to say thank you for your first class service and excellent product. They are exactly what I was looking for ie a replacement for my Wassbring mules which I can't seem to source anymore in Warwickshire.
Thank you so much.
Hi, I have just received order number 08/****. Thanks very much
for the excellent service you provided and the bag it great too
Just a quick note to say thank you for the prompt delivery of the Ciccia purse that I order via your website a couple
of weeks ago. After being badly let down by a competitor company, I was very impressed by your efficient service.
Youll also be pleased to know that my girlfriend liked her birthday present!
Thank you. I have received my order this morning, and I LOVE both bags. One is for a gift but it is sooooooooooo
tempting to keep it for myself!!!!!
Thank you for dispatching as requested - it is much appreciated.
I look forward to ordering from you again - such excellent customer service.
Enjoy your weekend!
My order has arrived today. The bag and purse are lovely, hopefully my Mum will agree as they are for her birthday!
Good Morning, I just wanted to say thankyou very much for my
Ciccia bag and purse. They are beautiful. You have been very helpful and
you deserve all the good testimonials you have received. Thanks again,
Received my order 08/6307 this morning many thanks for the speedy and efficient way you dealt with my order it is very much appreciated
John Anthony Woodall
Wanted to thank you for prompt delivery of handbag (SL4026). Super Ciccia bag, I love it. Many of my friends are fans of Ruth Pinnock & I will certainly be telling them of your website.
Just received my ciccia purse and I am really pleased with it. Excellent web site and quick and efficient service. my thanks to all involved.
Mrs Kay Lumsden
My son's jacket arrived yesterday. He is delighted with it! Many thanks for your speedy efficient service.
Mrs Jean Ling
Just wanted to tell you I've just received my black leather blazer and the quality is superb. This is the second piece I've purchased and no doubt I will be back in the future to buy more.
Many Thanks for the lovely item.
Thank you for the Leather Cropped Blazer. It is Gorgous It
fits a petite lady like me perfectly and thank you for super fast
delivery. and super price.
Just wanted to say thanks for the Ciccia purse I've just received. Excellent service from you as well as far and away the best price on the 'net. No doubt I won't be able to resist coming back...
Thank you for the prompt delivery of my Ciccia handbag which my
husband has bought for my 50th Birthday. I am so delighted with it that I
have now ordered a purse also.
i would like to thank you for sending the ciccia purse that i ordered so promptly. i am very pleased with the purse.