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PAYMENT AND PRICES
All items may be purchased using Maestro, Delta, Switch, Solo, MasterCard,
Visa and Amex. You can also pay by cheque which should be made payable
to SIMONS LEATHER and sent to us at:
Unit 9/9A,
The Avenue Centre,
11-21 Commercial Road,
Bournemouth,
Dorset,
BH2 5RP.
Please be aware that any goods purchased by cheque will not be despatched
until the funds have cleared; which will normally take at least 3 working
days.
All prices are shown in UK Pounds Sterling (£) and are inclusive
of VAT.
DELIVERY
Because we care about every element of our Customer Service, all deliveries
sent will require a signature upon receipt. Delivery will generally be
undertaken by Parceline or Royal Mail.
ALL MAINLAND UK PURCHASES WILL
BE DELIVERED FREE OF CHARGE. Charges will apply to deliveries to all other destinations.
Once the item has been shipped out of the UK, we cannot be held responsible for any additional taxes and duties; these must be borne by the customer.
All goods are sold subject to availability.
We will always confirm your order after payment and prior to despatch.
GUARANTEE
All garments supplied are covered by our own GUARANTEE, where we will
undertake to carry out any required repairs due to manufacturing fault
of zips, stitching, buttons, poppers, etc. for up to 12 months after purchase.
CHRISTMAS RETURNS POLICY
You may return any item to us bought as a Christmas Present within 14 days following the Christmas Holiday. (25th December 2009 to 8th January 2010). As long as: -
1) The goods have not been worn or used in any way
2) The goods are still in their original condition with tickets and/or
tags attached. We will not mark any item bought as a "Christmas Present" with a "price".
3) The goods are returned to us within the specified time frame using a Delivery Service that requires a signature as proof of receipt.
4) Where an item is bought as a "Christmas Present" the purchaser will need to specify within the "Remarks" box for each item.
GENERAL RETURNS POLICY
You may return any item to us for any reason within 14 days (to include the Christmas period) for a refund
or exchange as long as: -
1) The goods have not been worn or used in any way
2) The goods are still in their original condition with tickets and/or
tags attached
3) The goods are returned to us within 14 days using a delivery service
that requires a signature as proof of receipt.
DESCRIPTION OF GOODS
All leather items may vary slightly due to the nature of the material.
Whilst we take the utmost care to ensure that product descriptions and
particularly colours are accurate; we cannot be held liable for any slight
variations that can occur.
OUR PROMISE
We will endeavour to make your online shopping experience, with us, as
easy as possible. We are more than happy to help and advise you directly
by telephone (01202 558884) or by using our contact
form.
If you need any further information regarding your purchase please do
not hesitate to contact us.
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